FAQs

Our most Frequently Asked Questions:

  1. Can I make multiple orders?
    • We recommend each person place only one order every 15 days, however we understand the need for supplies, and will try to fill multiple orders. 
  1. Do you have discreet packaging?
    • All packages come in a discrete, kraft box mailer. The label simply has our return address on it. 
  1. Where is my package?
    • Unfortunately, we do not provide tracking on packages, however if you have not received your package 2 weeks after ordering, we recommend you place an additional order. 
  1. I live outside of Texas Public Health Region 8, can I still place an order?
    • No. Unfortunately we only serve individuals living in the listed counties.